1. Where can I buy your products?
You can buy our products online at www.kalchi.in or any of the offline stores listed on the website or online (Bigbasket).
2. Do I need to refrigerate my jar after opening?
We recommend Refrigeration at all times from when the product is picked from the store shelf till the jar is finished. Our products are all natural minus any artificial preservatives. Therefore, to enjoy maximum life and maximum taste we recommend you store in refrigerator when not in use. The Curry Spreads, however, could be frozen and stored for extended shelf life.
3. What is the calorific value?
It is different for different products, and the full nutrition information is mentioned on the label.
4. What is the shelf life of the products?
The shelf life of the products is 45 days , when kept under refrigeration. Once you purchase, it is best to be refrigerated when not use till the jar is finished. Please use dry clean spoon/fork to take out the product else it might denature.
5. Why do you not use any Preservatives?
We like to have products as close to natural as possible, and hence we do not use artificial preservatives, colors or flavors.
6. What are the different ways we can use these products?
These are authentic, healthy and delicious spreads which are packed with nutrition like high proteins, minerals, and vitamins. They can be used on bread, with dosa, with parathas/ paratha rolls/as stuffed parathas, on pizzas, in sandwiches. The Curry Spreadscan be used as curries, to make biriyanis, to toss idlis. These nutritious products make everyday food healthy, tasty & easy.
7. Are all your Curry Spreads high in protein?
Yes, all our Curry Spreads are high in protein (since the core ingredients are chicken, paneer & lentils which are naturally high protein foods) and the exact protein % varies from 30 % to 43 % depending on the specific variant. Apart from being protein rich food, the products are also rich sources of micro-nutrients such as vitamins and minerals.
8. Where do you ship?
We currently ship across India!
9. How long does shipping take?
Orders are dispatched within the next working day of placing your order. Most orders are delivered within 2 to 4 working days from the date of dispatch. Delivery of all orders will be duly done to the shipping address as mentioned by you at the time of placing the order.
10. What if the product is received in damaged condition?
If you think, you have received the product in a damaged condition, please call our customer care at +91 9108013750 or email us at [email protected] mentioning your Order ID. Please make sure that the original product label and packing is intact when you return the product to us.
11. How is my order shipped?
Your order will be handpicked from stock held in our refrigerated warehouse. It will be carefully packed in an insulated box with reusable ice packs designed to maintain your items in good condition for up to 48 hours. Please note, however, that frozen items may begin to thaw during transit.
Cancellation and Refunds
Due to the perishable nature of our products, we cannot accept returned merchandise.
The company will not issue a refund to anyone’s credit card who refuses a delivery, or in any way attempts to return a shipment.
Please check all addresses and zip codes carefully. Damage to the product or non-delivery due to incorrect or incomplete shipping addresses voids our guarantee, so please be sure to double-check addresses. The customer will then be responsible for the charges of a new order.
Order cancellations have to be made within 24 hours after placing an order. To cancel your order, you will have to contact our customer services by sending an email to [email protected] or calling +91 9108013750, and giving the reference of your order number. In case we receive a cancellation notice, until the time the order has already been processed by us, the order cannot be cancelled. Kalchi.in has complete rights to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by wingreensfarms.com and accept its decision regarding the cancellation.
In case your order does not reach you within 4 days after confirmation, or if there is a manufacturing defect in the product ordered, you will be entitled for a full refund
Hello From Kalchi!
Kalchi, meaning ladle, is an inspiration from the Indian kitchen. It is used for serving an Indian meal, as well as stirring spices in curries. Timeless recipes from the Indian kitchen have been perfected by Kalchi to bring ready-to-eat Curry Spreads and Dips & Spreads to the Indian home.
Handcrafted and free from artificial preservatives, the taste of each product will take you straight to the roots of authentic Indian flavours. Kalchi has been created for convenience and ease of enjoying regular Indian food without preparation woes. Our pre-cooked range is garden fresh and nutritionally well-balanced.
Kalchi is the flagship brand of MintSprint Foods and Beverages Pvt. Ltd., based out of Bangalore, India.